The publication is available for free download in the ISS website
June 17, 2020: Inside Self-Storage (ISS) has published a new digital issue that explore how the self-storage industry has been impacted by the coronavirus pandemic and ways to move forward with confidence. The release is written for facility owners, managers and investors. The “Remaining Relevant in a Time of Crisis: Strategies to Adapt and Succeed Around COVID-19” release offers advice on facility safety, sales, service, technology, legalities, customer experience and more.
The “Remaining Relevant in a Time of Crisis: Strategies to Adapt and Succeed Around COVID-19” release included the topics of Tactics for adjusting to the new professional reality, Insight and advice from industry operators, Technology that can help meet tenant needs, The legalities of offering contact-free storage, How to avoid pandemic-related cyber-attacks, Building brand and customer loyalty, How the customer-service model has changed, The need for community stewardship.
For more than 29 years, ISS has provided informational resources for the self-storage industry. Its educational offerings include ISS magazine, the annual ISS World Expo, an extensive website, Self Storage Talk (SST), and the ISS Store, an e-commerce platform offering industry education and resources.