Self Storage Manager has been implemented by many single and multi-facility companies
August 21, 2019: E-SoftSys, a Total Solutions Provider for the Self Storage industry, today announced that Red Squirrel Self Store Limited located in Scotland, United Kingdom, has successfully implemented Self Storage ManagerTM, the enterprise management software from E-SoftSys at their new facility located in Broxburn.
“We are highly impressed with the comprehensive functionality offered by Self Storage Manager. The online interfaces offered by Self Storage Manager are a perfect match, as our customers can now reserve units or pay online from the convenience of their home or office. Self Storage Manager support team is extremely responsive, and they are available 24x7 to answer any of our questions. I would gladly recommend Self Storage Manager to other self-storage facility operators”. Said by Bernard Dunn, Owner and CEO of Red Squirrel Self Store Limited.
“We are delighted that Red Squirrel Self Store Limited chose to implement Self Storage Manager again for their second location at Broxburn. Self Storage Manager was introduced to the UK self-storage industry over 15 years ago and since then we have constantly enhanced the software and introduced a number of additional modules by leveraging the latest technology. The online interface offered by Self Storage Manager helps self storage operators to increase revenue, improve customer service and reduce costs. We will continue to delight self storage operators across the globe by further enhancing our software products and providing high-quality support services”. Said by Kat Shenoy, President & CEO of E-SoftSys.
About Red Squirrel Self Store Limited
Red Squirrel Self Store Limited operates 2 self storage facilities, the first one located in Cumbernauld, ideally placed for serving customers around Glasgow, Stirling and Edinburgh areas. Their second brand new facility just opened doors in Broxburn, West Lothian, which is ideally placed for serving customers around the neighboring areas such as Livingston, Linlithgow, Falkirk and Grangemouth. Both their locations offer a wide range of safe and secure units at affordable prices and cater to both domestic and business customers. They serve almost all storage needs including short- and long-term office rentals. Customers can also access their facilities 7 days of the week.
E-SoftSys offers a complete suite of products and services that include Self Storage ManagerTM - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion ratios, cost per lead, capture cost per lead, cost per rental & measure ROI on advertising campaigns; SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - Business Intelligence and Analytics, cloud based gate systems; 24/7 Customer Support - periodic upgrades to the software programs.