Comprehensive Cloud-based Solutions for the Self-Storage Industry

Blue Bell, PA, January 27, 2023: Self Storage Manager, Inc., a total solutions provider for the self-storage industry and developer of Self Storage Manager (“SSM”), today announced that SmartStop Self Storage, REIT, Inc. (“SmartStop”), a self-managed and fully integrated self storage company in US and Canada has completed the roll out of the new cloud version of Self Storage Manager (“SSM Cloud”) across their entire owned and managed portfolio of 179 properties.

“We are delighted with the successful installation of the SSM Cloud platform across all our facilities,” said H. Michael Schwartz, Chairman and CEO of SmartStop. He added, “As our business operations rely heavily on technology, we needed to team up with a strong partner willing to work with us to deliver a platform that enhances our customers’ experience while supporting our existing proprietary operations technology and other third-party suppliers. SmartStop has always been on the leading edge of technological innovation in the self-storage sector. As a partner, Self Storage Manager aligned with our strategic initiatives and stood out among the many options in the market, fulfilling our expectations in the design and implementation.”

As per Joe Robinson, Chief Operations Officer of SmartStop, “We decided on a two-step process when implementing the SSM Cloud for our operations. An initial small property grouping helped us to verify the full feature set and confirm all data flows and integrations worked seamlessly. After the initial phase, it was an easy decision to quickly transition the rest of our portfolio to the SSM Cloud platform. The SmartStop and SSM teams coordinated to complete the conversion to SSM Cloud with relative ease. Today, thanks to the SSM Cloud platform, we have a facility management platform that is key to delivering on our strategic and business objectives.”

According to Kat Shenoy, Chairman and CEO of Self Storage Manager, Inc., “We sincerely appreciate the partnership and support received from the SmartStop team during the development, testing and implementation of SSM Cloud version. Valuable feedback received from the SmartStop team facilitated numerous enhancements to the SSM Cloud application. These enhancements will not only benefit SmartStop, but all our customers and other operators interested in transitioning to a robust, enterprise level solution that is highly secure, scalable and SOC I & II compliant. We have officially released SSM Cloud and are in the process of migrating several other medium and large operators to the new version. As we begin a new year, we are more motivated than ever to continue delivering enhancements and new integrations at a rapid pace and delight our client base with superior customer service."

Source:  https://selfstoragemanager.com/contents/News1.aspxx